Privacy Policy

Last updated: November 10, 2026

This policy explains what Local Launch Lab ("we", "us") collects on this website, why, and what your choices are.

What we collect

• Contact details you give us: your name, email address, phone number and business name, when you fill in a form on this site.
• Onboarding details: the information, files, photos and videos you send us in your onboarding form so we can build and run your marketing.
• Payment details: payments are handled by Stripe. We do not see or store your full card number.
• Usage data: pages visited, the device and browser used, and the ad or link that brought you here.

How we use it

• To process your order and deliver the service.
• To contact you about your order, your onboarding and your account by email, phone or text.
• To follow up if you start an order and do not finish it.
• To measure and improve our advertising.

Text messages and calls

If you give us your phone number, you agree that we can call or text you about your order and the service. Message and data rates may apply. You can opt out at any time by replying STOP to a text or by emailing us. We do not sell or share your phone number for other companies' marketing.

Cookies and advertising tools

We use the Meta Pixel and the Meta Conversions API to understand which ads lead to orders. These tools may set cookies and receive information such as your email address or phone number in a protected (hashed) form. You can control ad personalization in your Facebook and Instagram settings and block cookies in your browser.

Who we share it with

We share information only with the companies that help us run this service, such as our customer system (GoHighLevel), our payment processor (Stripe), our website host (Cloudflare) and advertising platforms (Meta and Google). We do not sell your personal information.

How long we keep it

We keep your information for as long as you are a customer and for a reasonable time afterward for our records, unless you ask us to delete it sooner.

Your choices

You can ask us to show you, correct or delete the personal information we hold about you by emailing stephen@locallaunchlab.com. You can unsubscribe from marketing emails using the link in any email.

Changes and contact

We may update this policy and will post the new date at the top. Questions: stephen@locallaunchlab.com.